Late / Non-Payment :
- In cases of re-activation of cancelled accounts, Rs. 5000 would be charged as administrative fee.
- If your account gets overdue by 7 days all technical support would be rescinded.
- If your account gets overdue by 14 days, your site and other services will be suspended.
- If your account gets overdue by 30 days, your sites and data would be deleted from all our systems.
- In case of credit card charge back and reverse of the transaction, your account will be terminated and all your websites, data, website, emails, details will be immediately deleted.
We will try our best to contact you, by all the possible means, yet it is your (client's) responsibility to keep up accurate and updated details, like address, contact and billing information etc.
Regular updates of details : We use the contact details that are contemporarily available with us. In case, you fail to receive our notices due to changed contact address (which you have not updated with our records), we will not be responsible for the same. The responsibility to keep information current totally lies with the clients. We are not responsible for the action taken in consequence to the client's failure to receive/respond to the notices sent by Islandweb
Spam Policy :
We carry zero forbearance approach towards Unsolicited Commercial Email (UCE) or SPAM, on our network. None of our customers or associates is permitted to use our network for managing Unsolicited Commercial Email. Resellers of the Islandweb shall not host, or consent hosting of, sites or any information publicized by UCE from other networks as well. Contravention of this policy may result in strict penalty, including immediate annihilation of services.We initiate instantaneous investigation upon the notification of such violation with our spam and UCE policy. For the duration of this investigation we may put a ceiling on client's access on our network. In case the violation gets confirmed after investigation, we reserve rights to cancel, abort or terminate the respective account, without a prior notice. In addition, we hold right to follow civil course of action, for the cost allied with the investigation. We may notify law enforcement officials if the violation is proved as a criminal offence.The violations of this policy will result in penalties. We would charge Administrative Fee against these violations. The first case of such violation would be charged as Rs. 5000 with termination of Customer's account. The repetitive case or second violation will be charged as an administrative fee of Rs. 7500 with instantaneous termination of Customer's account. Spamming is prohibited with us so PLEASE, DO NOT SPAM from your account.Our resellers would be solely accountable for the activities of their clients on network of Islandweb, hence we suggest our resellers to develop analogous policy for their clients. Islandweb doesn't allow mass mailing from its shared servers. We do not entertain any type of deals with such sites. Sending mails in bulk quantities should not be done with your account on SMTP server. We suggest you to take specialized services from the third party or you may go for your own dedicated server.
Contact the Island Web Solutions, the Long Island Web Design experts today!